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Our aim is to provide the best possible experience for our customers. If you’re not happy with your MiiR gear, we’re here to make things right.

Returns Policy

MiiR offers a lifetime warranty against manufacturer defects on all apparel, hydration products, and backpacks/bags purchased from Please note that normal wear and tear, including scratches, dents, stains, and other marks are not covered under the MiiR warranty.

If you wish to return your purchased MiiR item that has no manufacturer defect, you may do so within 30 days of purchase if the returned goods are in perfect, unused condition with all original packaging. We can issue you a refund or web-store credit for exchange. If approved, you will receive a return label within 48 business hours of your request. Please note: personalized products are not refundable.

Once your return has been received, please allow up to 5 business days to process your refund. Refunds will be returned to the original form of payment.

  1. Any shipping costs from the original order are non-refundable

  2. Any additional return shipping costs are non-refundable.

Start a Return

Don’t have an order ID, or order from the MiiR Flagship store or other third party? Send us as much information as possible about your return to, and we’ll help you out!